A leading Australian hearing healthcare provider faced a challenge in its financial operations. Backlogs accumulated in critical areas like accounts payable (invoice processing), bank reconciliations (accounts receivable), and debt recovery. These backlogs created inefficiencies and potentially impacted their cash flow.
Swivel Finance recognised the need for immediate and targeted support. To address the client's challenges, we designed a customised solution via establishing a fully managed team which comprised specialists in accounts payable and accounts receivable. This dedicated team worked directly with the client to tackle the backlogs and streamline their financial processes.
The collaboration with Swivel Finance and the client yielded positive results via the dedicated team diligently working to clear backlogs in accounts payable and bank reconciliations. They also implemented efficient management processes to ensure ongoing control over these critical areas. The success of the project led to the integration of a dedicated finance analyst into the team.